Refund Policy

We offer a refund for returns:

  1. The delivery address of the order cannot be reached;
  2. The product was lost in transit;
  3. The product has serious quality problems and cannot be used.
  4. Under normal circumstances, we do not accept returns. If there is a dispute, we accept the return, but we do not bear the freight for the return.

But we will not refund you if any of the following situations occurred:

  1. When your ordered products are being built;
  2. When your order is shipped out;
  3. When you receive the product with parts are defective - but we will replace the defective parts for free by mail.

And if you have other special problems, you can negotiate with the customer service for a refund.

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